Privacy Policy

1. Introduction

At ProcessVaults, we take your privacy seriously. This Data Protection & Privacy Policy explains how we collect, process, store, and protect your personal data in compliance with GDPR (General Data Protection Regulation), NDPR (Nigeria Data Protection Regulation), and other applicable data protection laws.

By interacting with our website and submitting your information, you agree to the terms outlined in this policy.

2. What Data We Collect

We may collect and process the following types of personal data:

• Personal Information: Name, email address, phone number, and company details.
• Technical Information: IP address, browser type, and usage data collected through cookies.
• Communication Records: Any information provided in messages, inquiries, or form submissions.

3. How We Use Your Data

Your data is used solely for legitimate business purposes, including:
✔ Providing services – Processing your requests, inquiries, or transactions.
✔ Communication – Sending service updates, newsletters, or responses to your inquiries.
✔ Improving our website & services – Analyzing website usage and enhancing user experience.
✔ Legal compliance – Meeting regulatory and legal obligations.

We never sell, rent, or misuse your personal data.

4. Legal Basis for Processing Data

We process your data based on the following legal grounds:
✅ Consent – When you explicitly agree to receive communications.
✅ Legitimate Interest – When processing is necessary for our business operations.
✅ Contractual Obligation – When data is required for a service or transaction.
✅ Legal Requirement – When complying with applicable laws and regulations.

5. Data Security & Protection

We implement strict security measures to prevent unauthorized access, loss, or misuse of your data. These include:
🔹 Encryption – Protecting data during transmission and storage.
🔹 Access Controls – Restricting access to authorized personnel only.
🔹 Regular Audits – Ensuring compliance with data protection standards.

6. Your Rights Under GDPR & NDPR

As a data subject, you have the following rights:

• Right to Access – Request a copy of the personal data we hold about you.
• Right to Rectification – Correct any inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”) – Request the deletion of your data.
• Right to Restrict Processing – Limit how we use your data.
• Right to Data Portability – Receive your data in a structured format.
• Right to Object – Opt-out of certain types of data processing.
• Right to Withdraw Consent – Change your preferences at any time.

To exercise any of these rights, please contact us at [Your Contact Email].

7. Data Retention

We retain personal data only for as long as necessary to fulfill its intended purpose or as required by law. Once data is no longer needed, it is securely deleted.

8. Third-Party Data Sharing

We do not share personal data with third parties except:

• When legally required to do so.
• With trusted service providers that support our operations (e.g., email services, payment processors).
• When explicitly authorized by you.

All third parties are required to comply with strict data protection agreements.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality and user experience.
• Analyze site traffic and performance.
• Personalize content and advertisements.

You can manage cookie preferences through your browser settings.

10. Updates to This Policy

We may update this policy periodically to reflect legal or operational changes. Any updates will be posted on this page with a revised date.

11. Contact Us

If you have any questions about this policy or your data rights, please contact us at:

📧 [Your Email]
📍 [Your Company Address]